Cancellation & Refund Policy

PIVOT Dance Emporium LLC
Last Updated: August 13, 2026

This policy applies to purchases from PIVOT Dance Emporium LLC unless different terms are clearly disclosed for a particular service before purchase.

Class Purchases

Class passes, packages, and drop-in purchases are subject to the expiration dates and conditions displayed at purchase.

Unused services are not automatically refundable merely because a participant's schedule changes.

Memberships

Recurring memberships are governed by PIVOT's Membership Terms, including applicable cancellation, billing, and renewal provisions.

Cancellation of a membership does not automatically refund charges that were validly processed before the cancellation became effective.

Workshops and Special Events

Workshops, special events, performances, and other limited-capacity programs may have event-specific cancellation and refund terms.

When event-specific terms are presented before purchase, those terms control.

Private Lessons

Private lessons may require advance notice for cancellation or rescheduling.

Any cancellation window, late-cancellation charge, or no-show policy applicable to private lessons should be disclosed when the lesson is booked.

Missed Classes and No-Shows

Failure to attend a scheduled class or service does not automatically entitle the participant to a refund, credit, or extension.

PIVOT Cancellations

If PIVOT cancels a paid class, workshop, event, or other service, PIVOT may provide an appropriate replacement session, account credit, rescheduling option, or refund depending on the circumstances and type of purchase.

Refund Requests

Questions or refund requests may be sent to:

info@pivotdancemporium.com

Please include your name, the purchase involved, and the reason for your request.

Nothing in this policy limits rights that cannot lawfully be waived under applicable law.

Important: Before publishing this one, replace the general wording with your actual cancellation windows, package expiration rules, refund rules, and private-lesson policy wherever you already have established rules. Don't publish a made-up 24- or 48-hour cancellation period simply for the sake of having one.