PIVOT Dance Emporium LLC
Last Updated: August 13, 2026

PIVOT Dance Emporium LLC (“PIVOT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you:

• Visit the PIVOT Dance Emporium website; 
• Register for or participate in classes, events, workshops, memberships, or other services; 
• Communicate with us by email, telephone, text message, Facebook, Facebook Messenger, Instagram, or other communication channels; 
• Interact with PIVOT Dance Emporium at our physical studio or events; or 
• Otherwise interact with our business and services. 

Our website is available at www.pivotdancemporium.com.

PIVOT also uses an internal business-management platform called PIVOT OS to assist with studio operations, customer relationship management, communications, attendance, memberships, scheduling, and related administrative activities.

By using our website or services, you acknowledge that you have read this Privacy Policy.

The information we collect depends on how you interact with PIVOT Dance Emporium.

We may collect information that you voluntarily provide, including:

Contact Information

This may include your:

• Name; 
• Email address; 
• Telephone number; 
• Mailing or billing address; and 
• Other contact information you choose to provide. 

Registration and Membership Information

When you register for classes, events, workshops, memberships, or other PIVOT services, we may collect information such as:

• Class or program selections; 
• Membership information; 
• Registration history; 
• Attendance information; 
• Dance interests and experience; 
• Customer or student notes related to providing our services; and 
• Other information necessary to administer your participation. 

PIVOT Dance Emporium's programs and services are intended for adults.

Payment and Transaction Information

When you make a purchase, we may collect information related to your transaction, such as:

• Products or services purchased; 
• Transaction amount; 
• Payment status; 
• Transaction date; and 
• Billing information. 

Payment card transactions may be processed by third-party payment processors such as Square.

PIVOT does not intend to store complete payment card numbers, card security codes, or other full payment credentials within PIVOT OS. Payment processors are responsible for handling payment credentials according to their own privacy and security practices.

Communications

When you communicate with us, we may collect:

• Your name or account identifier; 
• Your contact information; 
• The contents of your message; 
• Attachments or information you voluntarily provide; 
• The date and time of communications; 
• Our responses; and 
• Related conversation history. 

This may include communications through email, Facebook Messenger, Instagram, or other communication channels.

Photography and Video

When applicable, we may maintain records relating to photography or videography permissions or releases.

When you visit our website or use certain online services, technical information may be collected automatically.

Depending on the technologies and service providers used on our website, this information may include:

• IP address; 
• Browser type; 
• Device type; 
• Operating system; 
• Referring pages; 
• Pages viewed; 
• Dates and times of visits; and 
• Other website usage information. 

Cookies and similar technologies may also be used to operate the website, remember preferences, understand website activity, or support other website functionality.

We may use information we collect to:

• Register you for classes, events, workshops, memberships, and other services; 
• Manage customer and student accounts; 
• Maintain attendance and participation records; 
• Process transactions and maintain transaction records; 
• Provide customer service; 
• Respond to inquiries; 
• Communicate about classes, schedule changes, events, memberships, studio updates, and other services; 
• Manage prospective and current customer relationships; 
• Maintain communication history; 
• Identify communications requiring follow-up; 
• Operate and improve PIVOT Dance Emporium; 
• Operate PIVOT OS and our internal administrative systems; 
• Maintain business and financial records; 
• Send promotional or marketing communications where permitted; 
• Protect the security and integrity of our systems; 
• Detect or prevent fraud, misuse, or security incidents; 
• Enforce applicable agreements and policies; 
• Comply with applicable laws, regulations, legal processes, and governmental requests; and 
• Protect the rights, safety, and property of PIVOT Dance Emporium, our customers, staff, instructors, and others. 

PIVOT Dance Emporium may use services and APIs provided by Meta Platforms, Inc. to communicate with customers and prospective customers through Facebook, Facebook Messenger, and Instagram.

When you communicate with PIVOT through these services, we may receive information that Meta makes available to us through its platforms and APIs.

Depending on the service and your interaction with us, this information may include:

• Your name or profile information made available to PIVOT; 
• Platform-specific user or account identifiers; 
• Messages sent to or from PIVOT; 
• Message content; 
• Message timestamps; 
• Conversation history; 
• Message status information; 
• Responses to interactive messaging features; and 
• Other information necessary to receive, organize, manage, and respond to your communications. 

PIVOT may use PIVOT OS to receive, organize, store, and manage communications from supported social-media and messaging services.

We may use this information to:

• Respond to customer inquiries; 
• Provide customer service; 
• Manage prospective customer inquiries; 
• Manage relationships with current customers; 
• Maintain relevant conversation history; 
• Identify conversations requiring follow-up; 
• Associate a conversation with an existing customer record when appropriate; and 
• Operate and improve our customer communication processes. 

Access to social-media communications stored in our internal systems is limited to authorized personnel who require access for legitimate business purposes.

We do not sell private Facebook Messenger or Instagram message content.

We do not use private message content received through Meta services for unrelated third-party advertising.

Information received through Meta platforms is handled in accordance with applicable Meta terms, policies, and applicable law.

When you communicate with PIVOT by email or other supported communication services, we may maintain the communication and related information for customer service, operational, administrative, and recordkeeping purposes.

PIVOT OS may help authorized PIVOT personnel organize business communications and customer follow-up activities.

If you receive marketing email from us, you may unsubscribe using the unsubscribe mechanism provided in the communication when available or by contacting us.

Transactional, administrative, or service-related communications may still be sent when necessary to provide services you have requested.

We may disclose personal information in the following circumstances.

We may provide information to vendors and service providers that help us operate our business.

These may include providers of:

• Website hosting; 
• Cloud infrastructure; 
• Database and software services; 
• Payment processing; 
• Email and communications; 
• Customer relationship management; 
• Business administration; 
• Analytics; and 
• Other technical or professional services. 

These providers may process information on our behalf or according to their own applicable terms and privacy policies.

When you interact with PIVOT through services such as Facebook, Messenger, or Instagram, information may also be processed by the company operating that service according to its own terms and privacy practices.

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law; 
• Respond to lawful legal process; 
• Respond to a valid request from a governmental authority; 
• Protect our legal rights; 
• Investigate suspected fraud or unlawful activity; or 
• Protect the safety of PIVOT, our customers, employees, instructors, or others. 

If PIVOT Dance Emporium is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

We may disclose information when you direct us to do so or otherwise provide appropriate authorization.

PIVOT Dance Emporium does not sell or rent your personal information to third parties for their independent marketing purposes.

PIVOT may use third-party payment providers, including Square, to process payments.

Payment information submitted to a payment processor is subject to that provider's privacy policy and security practices.

PIVOT may retain transaction information necessary for:

• Accounting; 
• Membership administration; 
• Customer service; 
• Refunds; 
• Reconciliation; 
• Tax and financial reporting; and 
• Other legitimate business purposes. 

PIVOT OS may store payment-related business records, but it is not intended to store complete payment card credentials.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, operational, security, accounting, and legal purposes.

Retention periods may vary depending on the type of information involved.

For example, we may retain information as necessary to:

• Maintain customer and membership records; 
• Maintain transaction and accounting records; 
• Maintain relevant customer-service history; 
• Respond to disputes or inquiries; 
• Prevent fraud or misuse; 
• Protect our legal rights; and 
• Comply with applicable tax, accounting, regulatory, or legal requirements. 

Information received through Facebook Messenger, Instagram, or other communication services may be retained as part of PIVOT's customer-service and business communication records.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it, subject to applicable legal and operational requirements.

You may request deletion of personal information associated with you by contacting:

info@pivotdancemporium.com

Please include enough information for us to reasonably identify the applicable account, communication, or records.

For security and privacy purposes, we may request additional information to verify your identity before processing a request.

When we receive a valid deletion request, we will take reasonable steps to delete applicable personal information from systems under our control, subject to exceptions permitted or required by law.

Certain information may need to be retained for purposes such as:

• Financial and tax recordkeeping; 
• Fraud prevention; 
• Security; 
• Legal compliance; 
• Resolving disputes; 
• Establishing or defending legal claims; or 
• Other legitimate business requirements. 

Information maintained independently by third-party platforms or service providers may need to be deleted through those providers directly.

PIVOT may also maintain a separate public Data Deletion Instructions page explaining how users of Facebook, Instagram, or other supported platforms can request deletion of information received by PIVOT.

PIVOT uses reasonable administrative, technical, and organizational measures designed to protect personal information.

Depending on the system involved, these measures may include:

• Authentication and access controls; 
• Role-based access restrictions; 
• Encryption or protected storage of sensitive integration credentials; 
• Restricted access to administrative systems; 
• Server-side processing of sensitive integration credentials; and 
• Other reasonable security safeguards. 

No electronic transmission or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information.

Depending on where you live and the nature of your relationship with PIVOT, you may have rights or choices concerning your personal information under applicable law.

You may contact us to request that we:

• Provide information about personal information associated with you; 
• Correct inaccurate information; 
• Delete certain personal information; 
• Address a privacy-related concern; or 
• Stop sending certain marketing communications. 

To make a request, contact:

info@pivotdancemporium.com

We may need to verify your identity before fulfilling certain requests.

Some requests may be subject to exceptions or limitations under applicable law.

We may send information about classes, events, promotions, memberships, workshops, and other PIVOT services where permitted.

You may opt out of promotional email communications by using the unsubscribe mechanism included in the communication when available or by contacting us at:

info@pivotdancemporium.com

Opting out of promotional communications does not necessarily prevent us from sending necessary transactional or service-related communications.

Our website and service providers may use cookies or similar technologies to provide website functionality, maintain preferences, understand website activity, improve services, or support security.

Your browser may allow you to control or disable certain cookies.

Disabling cookies may affect the operation of some website features.

PIVOT Dance Emporium is an adult dance studio, and our classes and studio services are intended for adults.

Our services are not directed to children under 13, and we do not knowingly seek to collect personal information directly from children under 13 through our services.

If we learn that personal information from a child under 13 has been collected in circumstances requiring removal, we will take reasonable steps to delete the information.

If you believe a child has provided personal information to PIVOT, please contact:

info@pivotdancemporium.com

Our website, communications, or services may contain links to or integrations with third-party websites, applications, social networks, payment processors, or other services.

These third parties operate independently from PIVOT and may maintain their own privacy policies and terms.

PIVOT is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of services you use.

We may update this Privacy Policy periodically to reflect changes in our business, technology, services, legal requirements, or privacy practices.

When we update the policy, we will revise the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or PIVOT's privacy practices, please contact us:

PIVOT Dance Emporium LLC

Email: info@pivotdancemporium.com

Website:  www.pivotdancemporium.com

Location: Seattle, Washington, United States

End of Privacy Policy