Privacy Policy

Privacy Policy for PIVOT Dance Emporium LLC

Last Updated: 09/01/2025

1. Introduction

PIVOT Dance Emporium LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website  at www.pivotdanceemporium.com (the "Site"), use our services, or interact with us at our physical studio located in Washington state.

By using our Site or services, you consent to the data practices described in this policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us and non-personal information automatically collected when you use our services.

A. Personal Information You Disclose to Us:

• Registration and Enrollment: When you register for classes, create an account, or enroll a student, we collect information such as your name, email address, phone number, home address, student's name, student's date of birth, emergency contact information, and any relevant medical or allergy details.
• Payment Information: When you make a payment, we collect billing information. This may include your credit/debit card number, expiration date, and security code. Please note that we use third-party payment processors (e.g., Stripe, Square, Jackrabbit Class) to handle these transactions. We do not store your full credit card details on our servers.
• Communications: When you contact us via email (admin@pivotdancemporium.com), phone, or social media, we collect the content of your communication and our response.
• Photography/Videography Consent: We may collect consent forms for the use of photos or videos for promotional purposes.

B. Information Collected Automatically:

• Website Usage Data: When you visit our Site, we may automatically collect information such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. We may use cookies and similar tracking technologies to collect this information.

3. How We Use Your Information

We use the information we collect for the following business purposes:

• To create and manage your account and class enrollments.
• To process your payments and send you transaction confirmations.
• To communicate with you about your account, schedule changes, studio updates, and important announcements.
• To respond to your inquiries and provide customer support.
• To ensure the safety and well-being of our students and staff.
• For internal administrative purposes, such as data analysis and auditing.
• To send you marketing and promotional communications (you may opt-out at any time).
• To comply with legal obligations under Washington state law.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

• Service Providers: We share your information with third-party vendors who perform services for us, such as payment processing, data analysis, email delivery, hosting services, and customer service (e.g., our class management software provider).
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a public authority (e.g., a court or a government agency).
• Safety and Security: We may disclose information to protect our rights, ensure the safety of our students and staff, prevent fraud, or comply with a judicial proceeding.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We have implemented administrative, technical, and physical security measures designed to protect your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. As a resident of Washington state, you have the right to:

• Access and Review: Request to access and review the personal information we hold about you.
• Correct: Request that we correct any inaccurate or incomplete personal information.
• Delete: Request the deletion of your personal information, subject to certain legal exceptions (e.g., where we need to retain records for legal or administrative purposes).
• Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at admin@pivotdancemporium.com.

7. Policy for Children

We collect information from children under the age of 13 only through a parent or guardian. We encourage parents and guardians to monitor their children's online activities. If you believe a child under 13 has provided us with personal information without parental consent, please contact us immediately, and we will take steps to remove that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or comments about this Privacy Policy, our practices, or your dealings with us, please contact us at: PIVOT Dance Emporium LLC

Email: admin@pivotdancemporium.com